Shipping Information

Shipping, Costs and Delivery Time

We offer fast and secure shipping with insured transportation with DHL and DHL Express.
The shipping costs for parcels to foreign countries depend on the recipient country.

You can determine the shipping costs directly in your shopping cart.

Delivery times:

All orders ship out within 2-5 business days of ordering pending product availability and credit verification. Once your order has shipped we estimate delivery within 48h in Germany and  2-10 business days for EU. Shipping times may vary, but we work hard to get all orders out as quickly as possible. After your order has been shipped you will receive an email including a tracking number.

Custom Duties & Taxes

Those ordered products for shipment to countries outside of EU may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees. Kreutzkamm GmbH has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes.

Shipping weight is always higher as the net weight of product, due to packaging.